Contact Us

Bid4Assets pledges to provide exceptional customer support services to our users...

We offer both email and live phone support, but its often faster to check out our Frequently Asked Questions.

Please visit our Resource Center for comprehensive online resources addressing the most common issues:

• Bid4Assets Terms of Service
• Privacy Policy
• Help for Buyers
• Help for Sellers
• Tutorial Videos

  Live customer support is available over 40 hours a week:

Monday - Friday, 9:00 A.M. to 7:00 P.M. EST
*Please leave a voicemail message outside of business hours, on holidays and during long wait times. We strive to respond to inquiries within one (1) business day.

Give us a call today at (301) 650-9193.

Toll-free customer service at (877) 4ASSETS.  (877) 427-7387

Email Inquiries:

For general questions, please reference the following information in your message: (If applicable)

• First and Last Name
• Bid4Assets Username or User ID
• Auction ID #
• General inquiries can be sent directly to [email protected]

For questions regarding deposits, please reference:

• Amount of Deposit
• Form of Deposit (i.e. check, ACH, wire transfer, etc.)
• Date of Deposit
• IMAD # (Federal Wire Tracking Info)
• Any other information that may have been included on the wire transmittal
• Deposit inquiries can be sent directly to [email protected]

 Do not submit sensitive information such as passwords through this form or email.